Annual Report 2018

Always innovating

  • Our credit card payment system Ping is available to all our members
  • Smartphone users can now access the new-look Trade Me
  • We’re exploring the use of AI to make it faster to list an item
  • Small investment in Wellington growth company Sharesies as part of our ecosystem strategy
We’ve released and refined a number of new products in F18 to make customers' lives better on Trade Me.

In June 2018, our new payment system, Ping, was released to all members. Ping allows all members to take instant payments and to spend with Ping onsite. It removes the need to wait for bank payments to clear and speeds up sales.

We’re experimenting with artificial intelligence (AI) to speed up the listing process. We’ve built an Android app called Pinhole. This allows members to take a photo of what they want to sell then Pinhole’s AI understands what the item is, suggests the best category and a title, plus recommends a price.

We’ll be experimenting further with AI in F19 to create better and faster buying and selling experiences for our customers.

We've also announced a small investment in Wellington growth company, Sharsies. 

We think making investing more consumer-friendly can do great things for New Zealand consumers, while opening up revenue pools. 

This is also another step in us building out a vibrant New Zealand online ecosystem.